SafetyCodx project discovery

24/7 Security Operations Centre Client Questionnaire

Help our specialists understand your branch network, existing security systems and the capabilities required from your central SOC.

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24/7 SOC questionnaire

24/7 Security Operations Centre

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Client information

We use these details to identify the project and send you a complete copy of the submission.

Company name*

Your name / company representative*

Email address*

Phone number*

Project and branch network

Tell us where the Security Operations Centre will be located and the size of the branch network it will support.

Where are you setting up the bank's 24/7, 365-day Security Operations Centre?*

Please specify the proposed SOC location

How many branches does your bank have across Nigeria?*

Are you planning to integrate all branches into the headquarters SOC?*

If no, how many branches will be integrated into the headquarters SOC?

CCTV and video analytics

Share your current CCTV coverage and any planned video analytics upgrades.

Do you have CCTV in all branches?*

If no, how many branches currently have CCTV?

What are the brand names of the CCTV systems?

Are you integrating all branches with CCTV into the SOC?*

If no, how many branches' CCTV systems will be integrated?

Do you plan to upgrade CCTV in any branch?*

If yes, how many branches require CCTV upgrades?

Do you plan to install facial identification CCTV?*

If yes, in how many branches?

Do you plan to install License Plate Recognition (LPR)?*

If yes, in how many branches?

Fire and life safety systems

Describe the fire alarm equipment currently installed across your branches and its proposed SOC integration.

Do you have a fire alarm system in all branches?*

Do you have fire alarm panels?*

What are the brand names of the fire alarm systems?

Are the fire alarm systems addressable?*

Are you integrating all fire safety systems into the SOC?*

Do you have warning beacon lights at every branch?*

Do you have warning siren sounders?*

Do you plan to install warning beacon lights and warning siren sounders?*

Security, access and alarm systems

Provide details about intrusion, access control, intercom, guard tour, vault and panic alarm systems.

Do you have an intruder alarm system in all branches?*

What are the brand names of the intruder alarm systems?

Are you integrating all intruder alarm systems into the SOC?*

Do you have intruder-alarm warning beacon lights at every branch?*

Do you have intruder-alarm warning siren sounders?*

Do you plan to install intruder-alarm warning beacon lights and siren sounders?*

Do you have an access control system in all branches?*

What are the brand names of the access control systems?

Are you integrating all access control systems into the SOC?*

Do you have a video intercom system in all branches?*

What are the brand names of the video intercom systems?

Are you integrating all video intercom systems into the SOC?*

Do you have a security guard tour system in all branches?*

What are the brand names of the security guard tour systems?

Who controls the security guard tour system?*

Do you plan to have your own security guard tour system?*

Are you integrating all security guard tour systems into the SOC?*

Does your bank have vaults?*

Are you integrating all vaults into the SOC for live monitoring?

Do you have a panic alarm system in all branches?*

How many branches have panic alarm systems?

What are the brand names of the panic alarm systems?

Are you integrating all panic alarm systems into the SOC?*

Operations and remote control

Define the operational information and building systems the SOC should monitor or control.

Should all branch IT and security system issues be reported to the SOC?*

Should the SOC keep details of all contractors?*

Do you have smart control for power generators?*

If no, are you interested in installing smart generator control in all branches?

Should the SOC control branch power generators during closing hours?*

Do you have smart control for water pumps?*

If no, are you interested in installing smart water-pump control in all branches?

Should the SOC control branch water pumps during closing hours?*

Power, tracking and display infrastructure

Confirm power resilience, GPS tracking requirements and digital display needs.

Do all branches have 24-hour power for security and fire safety systems?*

Do all branch security and fire safety systems have a backup power system?*

If no, are you interested in installing backup power systems?

Do you have staff GPS ID cards?*

Should staff GPS ID cards be monitored from the SOC?

Do you have a bank pool-vehicle GPS tracking system?*

Should pool-vehicle GPS tracking be monitored from the SOC?

Do you have a vault-key GPS tracking system?*

Should vault-key GPS tracking be monitored from the SOC?

Do you have a documents and files GPS tracking system?*

If no, are you interested in documents and files GPS tracking?

Do you have digital display screens?*

If no, are you interested in installing digital display screens?

Additional project details

Add any requirements, constraints, timelines or other information that will help our team review the project.

Please provide any additional details about your project

Ready to submit? Every selected option and written answer will be saved and included in both email copies.